Best on-call and incident management tool

Combined ranking

1. 1
   PagerDutyincumbent—14 pts

   GPT #1Claude #2Gemini #1

   Enterprise-grade on-call, alerting, automation, and integrations.

   To stay #1 Simplify its fragmented, expensive per-user/per-add-on pricing that pushes mid-size teams to modern challengers

2. 2
   incident.io—13 pts

   GPT #2Claude #1Gemini #2

   Slack-native incident response, on-call scheduling, and status pages in one polished product; fastest setup-to-value in the category, strong AI features for summaries and post-incident review, and pricing that scales more sanely than legacy rivals

   To rank higher Deepen enterprise-grade compliance, RBAC, and non-Slack/Teams workflows so large regulated orgs can standardize on it

3. 3
   Rootly▲19 pts

   GPT #3Claude #3Gemini #3

   Highly configurable AI-native incident operations for fast-moving teams.

   To rank higher Grow its on-call/alerting core's track record and ecosystem breadth to match PagerDuty-level trust for paging-critical workloads

4. 4
   FireHydrant▲15 pts

   GPT #4Claude #4Gemini #5

   Strong runbooks, service catalog, retrospectives, and response automation.

   To rank higher Sharpen product focus and UX polish — it feels heavier to configure than incident.io/Rootly for teams that just want fast incident response

5. 5
   GGrafana IRMnew2 pts

   GPT #5Claude #5Gemini —

   Best value if your observability stack is already Grafana.

   To rank higher Decouple from the Grafana Cloud stack (and rebuild trust after archiving the OSS OnCall project) so it's viable for teams not already living in Grafana

6. 6
   Better Stacknew2 pts

   GPT —Claude —Gemini #4

   Highly developer-friendly tool combining monitoring, logs, and on-call.

Rank history

By model

Tracked by ModelsAgree · rank 1 = 5 pts … rank 5 = 1 pt · re-polled continuously